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New Member
Posts: 1
Registered: ‎05-23-2012
My Device: 9700 Bold
My Carrier: MTN

BB Desktop SW upgrade


I am trying to upgrade my BB Desktop SW from ver: (bundle 21) to ver: (bundle 34) on a Windows 7, 64 bit PC. I get the the following error message when I click "get update" - (BB Desktop Software was unable to connect to the update server. Very your internet connection).


I downloaded the software (Desktop Software v6.1.0 B38 (Multilanguage) and when I try to install it, (also trying as "run as administrator), I get the following error: (the installation files cannot be validated. Please verify the installer package and try again).


Can someone please assist?


Your help will be highly appreciated!



Posts: 37
Registered: ‎05-24-2012
My Device: monza 9860
My Carrier: verizon

Re: BB Desktop SW upgrade

you need following Software download from HERE, reply if work or not