05-23-2012 09:13 AM
I am trying to upgrade my BB Desktop SW from ver: 220.127.116.11 (bundle 21) to ver: 18.104.22.168 (bundle 34) on a Windows 7, 64 bit PC. I get the the following error message when I click "get update" - (BB Desktop Software was unable to connect to the update server. Very your internet connection).
I downloaded the software (Desktop Software v6.1.0 B38 (Multilanguage) and when I try to install it, (also trying as "run as administrator), I get the following error: (the installation files cannot be validated. Please verify the installer package and try again).
Can someone please assist?
Your help will be highly appreciated!