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New Member
Posts: 1
Registered: ‎07-18-2011
My Device: Bold 9650
My Carrier: Verizon

BB Desktop Software 6.1 will not run on Windows 7 64-Bit

Ok guys I am at a loss I have tried everything and I can't get the desktop software to run.  All antivirus and firewall (Norton) have been disabled.  No other software is running and previous versions of desktop software worked just fine.  There has been no system changes since the previous version worked and the new one does not.....Please help.

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB Desktop Software 6.1 will not run on Windows 7 64-Bit

Hey wingman664,

Welcome to the BlackBerry Support Community Forums.

 

Does BlackBerry Desktop crash when you try to open it?  


-ViciousFerret


 


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New Member
Posts: 1
Registered: ‎09-05-2011
My Device: BlackBerry 9300
My Carrier: Curve

Re: BB Desktop Software 6.1 will not run on Windows 7 64-Bit

hello

i got a same problems..and my bb desktop cannot run and need to be closed

Painting With Light
New Member
Posts: 1
Registered: ‎12-02-2011
My Device: blackberry bold 9700
My Carrier: telus

Re: BB Desktop Software 6.1 will not run on Windows 7 64-Bit

Hi,

 

i have the same problem, i have removed the battery several times, tried to connect into diffrent usb ports, uninstall and reinstall the software? the dm will not see my phone as connected at all?