Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-16-2012
My Device: Curve 9360

BB Desktop Software 7.1 causing Windows 7 error?



My Windows 7 (Home Premium) started having profile corruption errors (I get logged onto a temporary profile) ever since I updated from BB Desktop Software 7.0 to 7.1. The problem was resolved when I system restored Windows 7 to prior to the Desktop Software update. I tested this by installing ver 7.1 and poof, the same problem occurred. Had to system restore again to fix my Windows 7 profile. I never faced this problem before when I was using ver 7.0. 


Has anyone else encountered this problem? Did a search on the board and there doesn't seem to be any topics on this so far.


Would appreciate any tips and troubleshooting advice. Smiley Happy