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Visitor
Posts: 1
Registered: ‎01-28-2012
My Device: BlackBerry Bold 9780
My Carrier: Singtel

BB Desktop Software crashes at start.

Hi folks,

 

I just downloaded the latest blackberry desktop software from the official website. Downloaded and installed. But whenever i start the program, it always crashes.

 

The first error would be

  1. Rim.DesktopHelper has encountered a problem and needs to close. 

The error report states:

 

EventType : clr20r3 P1 : rim.desktophelper.exe P2 : 6.1.0.36
P3 : 4eb85344 P4 : microsoft.practices.composite P5 : 2.0.1.0
P6 : 4eb851a2 P7 : 12b P8 : 50 P9 : sclhiaanmqhkf4zdfpvvwejkphnm1zuj

2.  BlackBerry Desktop Software has encountered a problem and needs to close. 

 

The error report states:

 

EventType : clr20r3 P1 : rim.desktop.exe P2 : 6.1.0.36 P3 : 4eb85358
P4 : system.configuration P5 : 2.0.0.0 P6 : 4889de74 P7 : 277
P8 : 14 P9 : ioibmurhynrxkw0zxkyrvfn0boyyufow

 

 

I hope there are solutions to such error. Awaits for replies! (:

New Contributor
Posts: 4
Registered: ‎01-21-2012
My Device: bold9780
My Carrier: airtel

Re: BB Desktop Software crashes at start.

I have the same problem!!