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BB Desktop will not display properly in Windows 7

I installed BB Desktop 7 on my Windows 7 64bit machine.  It runs but the display is either all white or all black.  How can I get desktop to display correctly?

Forums Veteran I
Posts: 1,816
Registered: ‎07-01-2013
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Re: BB Desktop will not display properly in Windows 7

The Desktop Manager is black its application interface, verify that allas down the 64bits version for your PC.

If the problem still evidences the persistence desintala Restarts the PC and then proceeds to re-install.

 

Regards.

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

 

@ gutijose14


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Re: BB Desktop will not display properly in Windows 7


kevin3d wrote:

I installed BB Desktop 7 on my Windows 7 64bit machine.  It runs but the display is either all white or all black.  How can I get desktop to display correctly?


Hello kevin3d

 

Welcome to BlackBerry Support Forums

 

I suggest perform a Clean Uninstall of Desktop Software then re-install it again , for help refer to those Knowledge Base :

 

  • KB02206 : How to perform a clean uninstall of the BlackBerry Desktop Software
  • KB16236 : How to install the BlackBerry Desktop Software for Microsoft Windows
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