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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-07-2012
My Device: Curve 9360
My Carrier: O2

BB Device Software - update frozen

Hello Everyone,


This is my first post on this forum so not sure how it works yet. Please let me know if I do something wrong Smiley Happy


I have got a BB curve 9360 with O2 and one main issue.


I needed to update my software with dekstop manager but I believe either the my phone or my the manager has just frozen. Anyway it's been over one hour that it hasn't changed/moved....


What should I do? I am little bit worried because there is a message saying if I stop the process I will probably not be able to use the phone!!!!!


Can you please help?