Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-30-2012
My Device: Bold 9900
My Carrier: T-Mobile

BB Email HELP!

I'm trying to remember my password for my blackberry email, but I can't. I've already switched my info over to my new bold. Is there anyway I can contact blackberry to retrieve my password?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: BB Email HELP!

RIM can't help you with issue however T-Mobile might be able to.  If you give them a call, they should be able to reset your password for you.  Also ask them for a user/pass combo to access their self-serve BIS site so you can do this on your own in the future.



I hope that helps you.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.