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New Contributor
Posts: 2
Registered: ‎07-02-2013
My Device: Torch 9810 Model RDN71UW
My Carrier: Vodacom

BB ID Problem

Hi there,

Can any one help me please?

I changed my e-mail address a few months ago.

And now I forgot my BB ID Password.

Kind regards

 

 

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB ID Problem

You can reset your BlackBerryID Password from this link:

www.bbid.com



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New Contributor
Posts: 2
Registered: ‎07-02-2013
My Device: Torch 9810 Model RDN71UW
My Carrier: Vodacom

Re: BB ID Problem

Thank you very much. But I either need the password or the old e-mail address, because I got a new e-mail.
Highlighted
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB ID Problem

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.

Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code