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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-26-2012
My Device: blackberry bold
My Carrier: BT

BB ID & Password

Hi I have incorrectly set up my email address on my blackberry bold and have now forgotten my password.


I have tried to change my id but the phone just comes back with the incorrect email. Can any one point me in the right direction?


Thank you 

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB ID & Password

Hi PeterElliott and welcome to the BlackBerry Support Community Forums!


You can reset your BlackBerry® ID password by going to www.blackberry.com/blackberryid on your computer.  After resetting your password, try logging in again.






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