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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-12-2013
My Device: 9220
My Carrier: airtel India

BB ID password Recovery Options

Stupidly, I used my career's email id as by BB ID, (xyz@airtel.blackberry.com) and i used it with my mobile and my playbook.

I have a lot of purchased on my playbook.


Recently I terminated my BB from my existing sewrvice provider, may or may not go to a new service provider.


Also I forgot my password to my BB ID, and a password reset sends an email to my service provider email ID, which i am not able to access now.


How do i gain back my BB ID password, more important how do i get my apps to be transferred to my new BB ID if i create one.


I cannot find any direct support email ID for BBID support.

Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BB ID password Recovery Options

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!




VIA |   Hall of Famer II


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