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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-11-2013
My Device: curve 9300
My Carrier: digicel


Hi, I had to create a new BB ID recently and my BBM contacts got lost when I updated today. How can I link my new BBID and my BBM list?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL


Hello renwickt357


Welcome to BlackBerry Support Forums



Which version of BBM you have currently on your device , Is it BBM 7 ? If so ,  then our Contacts are stored with our BlackBerry ID with this version , and as you had changed your BlackBerry ID now you can't link them , but if you have a previous Backup of your BBM contact list then you can restore them.



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