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New Contributor
Posts: 9
Registered: ‎11-15-2012
My Device: Bold 9700
My Carrier: Rogers

BB Icon - light blue , square with a head shot

[ Edited ]

I dont' know what this icon is, can anyone assist?

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Icon - light blue , square with a head shot

Some third party application you've installed... have you looked in your main Messages list for anything corresponding?

What apps are installed? MSN Messenger?



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New Contributor
Posts: 9
Registered: ‎11-15-2012
My Device: Bold 9700
My Carrier: Rogers

Re: BB Icon - light blue , square with a head shot

There isn't anything that even looks like that icon in any of my apps. I haven't installed anything new for months.

 

Windows Live / Yahoo Messenger / BBM/ Lagunex Domino/ Wordosaur /

New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Icon - light blue , square with a head shot

I have the same one on my bb curve. I have no idea what it means and it's bugging me. Nothing in the manual on here to explain it either. Not sure it would be an app because I don't really use apps on my bb. I only have bbm and facebook and it's not one of them that's causing it as far as I can tell.

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB Icon - light blue , square with a head shot

 


bumble-becca wrote : 

 

I have the same one on my bb curve. I have no idea what it means and it's bugging me. Nothing in the manual on here to explain it either. Not sure it would be an app because I don't really use apps on my bb. I only have bbm and facebook and it's not one of them that's causing it as far as I can tell.

 


Hi bumble-becca

 

Welcome to BlackBerry Support Community Forums

 

Sounds like notification for BlackBerry ID software update ! Open your message box and see if any notification message for BlackBerry ID or Open App World > Go to My World and see if it prompt for BlackBerry ID update.

 

 

Prince

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New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Icon - light blue , square with a head shot

Nope. I have done both of those things (no updates available) and it is still there.

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Icon - light blue , square with a head shot

Okay, but that's what the notification is for.

At Options > BlackBerryID, press the Menu key > update. Anything?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Icon - light blue , square with a head shot

[ Edited ]

Aha! That's done it. The previous suggestion to use app world to find an update failed, but going to bb id direct did the trick.

 

Cheers.