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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎10-05-2013
My Device: Blackberry curve 8520
My Carrier: OS 5

BB Id locked

Help... I've forgotten the password and hint answer too. My BB id is locked.
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BB Id locked

Hi afsarh


Welcome to BlackBerry Support Forums



Please Check those Knowledge Base and try to reset your BlackBerry ID password.


KB26361  : How to change or reset a BlackBerry ID password.

KB28685 : How to reset the BlackBerry ID password using the password recovery question.

KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox.

KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address.


Good luck :smileyhappy:


VIA | prince2012 Elite II


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