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09-27-2011 09:00 PM
My wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.
Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App... I was trying for 3 more hours and it can be located by the bb protect web.
Thanks in advance,
PD. Sorry, but I'm not sure if this is the right forum for this, if it is the case, please point me to the right.
09-27-2011 09:43 PM
I'm pretty sure once you wipe the device remotely, everything is wiped including BlackBerry Protect.
Take comfort in knowing that the information on the phone is now protected against prying eyes.
09-27-2011 10:02 PM
Yea if you wiped the device, you wiped the service books which enable the BIS account to the device.
Bill is correct, at least it's wiped now. There's not anything else you can do with it.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code