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jjv
New Member
Posts: 2
Registered: ‎08-22-2012
My Device: 8520
My Carrier: VSP
Accepted Solution

BB Protect - reset Lock

I've experimented by locking my handset via the internet using BB Protect's function to do so (just to see how it works).  My handset now prompts me every now and then to enter the specified password.

 

Is there a way to get rid of it now?

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Protect - reset Lock

On your BlackBerry, go to Options > Security, and disable the password lock. You will need to enter your password.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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jjv
New Member
Posts: 2
Registered: ‎08-22-2012
My Device: 8520
My Carrier: VSP

Re: BB Protect - reset Lock

Thank you very much, highly appreciated.

 

Strange how something like this does not appear in the BB Protect help file!

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Protect - reset Lock

Because most people don't lock it from Protect and then find it.

 

Anyway, you're welcome!

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code