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New Member
Posts: 1
Registered: ‎07-09-2012
My Device: Storm 2 9550
My Carrier: Claro BR

BB Storm 2 9550 not registering HRT on any carrier

Hello all.

 

I have just recently acquired a first hand unlocked Blackberry Storm 2 9550 from Verizon. I live in Brazil, and have tried to register my phone on the Host Routing Table. However after a few days and three diferent carriers, my phone is not registering! I have even talked to a friend of mine who works in a large national carrier, and he suggested that I seek out help in this forum.

 

Do any of you have any idea what this may be? My carrier operates in GSM only and all the carriers I tried have BIS available.

 

Thanks!

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Hall of Famer III
Posts: 57,602
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB Storm 2 9550 not registering HRT on any carrier

Hi and Welcome to the Community!

 

Any BB can be used on any carrier that runs the same radio frequencies that the BB is capable of (and I've no idea if your's are such). But, to bring a BB onto a carrier network that they did not sell to you, there are several hurdles to cross:

 

1) The carrier must say "yes" to the fact...they own their network and have every right to say what devices will be allowed to connect to it. If they say "no", then that's the end of it.

 

2) You must be sure that your BB is properly unlocked from it's originally manufactured-for carrier...see this helpful thread for details:

 

3) You must get all of our voice level services functioning on the carrier, before you even try anything about data

 

4) You must subscribe, from the carrier, to an adequate data plan to enable the BB-proprietary services you desire

 

5a) If the carrier directly supports your specific model BB, then you can proceed with registering the BB onto their network, generating the proper Service Book delivery to your BB, and proceeding to function.

 

5b) But, if the carrier does not directly support your specific model number of BB, then the challenges are much greater as most carrier systems will not deliver, to the BB, the necessary service books to enable the BB-proprietary data services, even if you do subscribe to them.

 

So, depending on all of that, your BB may or may not ever fully function on that carrier network. It can be quite tricky to accomplish, especially if 5b applies. So take a look at all of that and decide how you wish to proceed. Most folks wind up just buying a new BB if 5b applies. And, from what I see on their official download page, Claro BR indeed does not support the 9550... You can check any carrier via the official download portal.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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