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Contributor
Posts: 10
Registered: ‎12-09-2008
My Device: Not Specified
Accepted Solution

BB Storm keeps deleting my Outlook Calendar

Found various posts regarding similar situations but no specific answers. I'm syncing the BB Storm with Outlook 2007 Calendar. The BB storm keeps wanting to delete my Outlook Calendar appointments from expired/past appointments. I can choose resync and them it adds them back into the BB Storm however often times these are duplicated in the BB calendar. Any idea how I can tell the BB Storm to just not delete these?

 

Thanks

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB Storm keeps deleting my Outlook Calendar

To keep the calendar entries follow the below procedure -

  1. Go to Calender
  2. Options
  3. General Options
  4. Keep Appointments: Forever

tanzim                                                                                  
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Contributor
Posts: 10
Registered: ‎12-09-2008
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

Excellent. Thanks!

 

Greg

New Contributor
Posts: 7
Registered: ‎06-17-2009
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

@tanzim:  You suggest    1) Go to Calendar

Where?

In Desktop Manager, I can configure calendar only when 'Selecting Device application) and choosing Outlook.  After than I can 'Setup' and 'Advanced' tabs and neither have an option to 'Keep Appointments Forever'.

 

Where would I find this option if it isn't in Desktop Manager?  I have a new Storm 9530 (Verizon).

Hall of Famer III
Posts: 57,220
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB Storm keeps deleting my Outlook Calendar


amycelona wrote:

@tanzim:  You suggest    1) Go to Calendar

Where?

In Desktop Manager, I can configure calendar only when 'Selecting Device application) and choosing Outlook.  After than I can 'Setup' and 'Advanced' tabs and neither have an option to 'Keep Appointments Forever'.

 

Where would I find this option if it isn't in Desktop Manager?  I have a new Storm 9530 (Verizon).


On your Storm -- go to the Calendar App...then continue...



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New Contributor
Posts: 7
Registered: ‎06-17-2009
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

Awesome, I just tried that now (I didn't realize that you could edit the calendar app for that)... I'll check tomorrow if that works (because it is usually the day after a full synch I get the delete request.

 

Thank you in advance for your reply (fingers crossed it works!).

New Contributor
Posts: 7
Registered: ‎06-17-2009
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

@sdgardne:  You are awesome!!! 

 

My problem is finally fixed!!!  Your suggestion that in the 'Calendar' on the Blackberry itself there are options and one of them is to keep appointments forever.

 

So, for other 'noobs' like me, step by step (I'm typing slowly for people like me new to BB and not getting this):

 

On the Blackberry (BTW, I have a Storm with the latest OS)

>Calendar

>Options

>General Options

>Under 'Actions' choose 'Forever' from the 'Keep Appointments' option

 

That did it.  It is 3 days now and it synchs fine.

 

My setting on the Desktop Manager is to synch with Outlook (I have Outlook 2007 if that matters),   >Two Way Synch  >Transfer All Scheduled Items

 

By the way, I've had suggestions of doing variations on the settings in Desktop Manager, however not matter what I set, it wanted to delete appointments from my calendar.

 

I'm from years and years of Palm OS and it seems to me that there was way more control over synch options, even if it was great apps that more closely synched with Outlook.  I love everything else about it.  This year alone I started off in January with a Samsung Omnia then tried an iPhone (don't get the hype, don't get good service where I live), and reluctantly tried the Blackberry (it's an ex-Palm devotee thing maybe).  The Blackberry is a keeper but I got tripped up on the synching.

New Contributor
Posts: 5
Registered: ‎07-06-2009
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

My settings show that I keep my appts forever, but when i sync the desktop manager it still tries to delete the old appts.  it is driving me nuts...

 

 

New Contributor
Posts: 7
Registered: ‎06-17-2009
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

You're right... after a few days of being away, I just synched again and it is trying to delete 209 past events from my Outlook.  This bites, I thought that it was fixed.  I wonder now if I am going to get duplicates as I chose 're-synch' and it is adding.  Of course the synch process goes on and on, I won't know for another 5 minutes.

 

Honestly, if this keeps up, it would be a reason to turn it back in and turn my Samsung Omnia back on and eBay my Storm.

New Contributor
Posts: 2
Registered: ‎07-07-2009
My Device: Not Specified

Re: BB Storm keeps deleting my Outlook Calendar

I'm brand new to this forum and haven't figured out how to properly post.  I think my brain is frazzled after trying to fix my problem all day!  I'm having the same issue of having prior months' calendar entries deleted, even when the device says "keep forever."  Has anybody found a solution to this?

 

(And does anybody else feel frustration that we can't contact blackberry directly for help?)