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New Contributor
Posts: 8
Registered: ‎12-25-2009
My Device: BlackBerry Pearl 8100

BB Storm won't turn on.

Hello,

 

My Blackberry Storm 9530 won't turn on, the only thing that happen meanwhile is that the red light blink once then it blinks 4 times, and the cycle repeats and repeats,

also it won't connect to the Blackberry Desktop software.

 

Thanks for your help.

 

 

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Storm won't turn on.

Do you get any screen with the battery symbol or a slash through it?

If so, Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

 

 


If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

 

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New Contributor
Posts: 8
Registered: ‎12-25-2009
My Device: BlackBerry Pearl 8100

Re: BB Storm won't turn on.

Hi JSanders,

 

Well there is nothing on the screen, just the red light ( I think its the LED light)  which blink once and slow and then 4 blinks which are fast.

 

Thanks for your help and reply.

 

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Storm won't turn on.

You are very welcome. Please post back what happens.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎12-25-2009
My Device: BlackBerry Pearl 8100

Re: BB Storm won't turn on.

Hi again,

 

Well i have had my BB charging but it wont turn on!

 

the problem looks pretty much as this

 

http://www.youtube.com/watch?v=BH6hE8snTws

 

Thanks for your help.

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Storm won't turn on.

Then you need to follow the process outlined above using the java loader.

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎12-25-2009
My Device: BlackBerry Pearl 8100

Re: BB Storm won't turn on.

Hello again..

 

Well i tried what you told me Jsanders, but on step 4

the drop-down menu, is just in blank it.

 

Thanks

Highlighted
New Contributor
Posts: 8
Registered: ‎12-25-2009
My Device: BlackBerry Pearl 8100

Re: BB Storm won't turn on.

[ Edited ]

Hello,

I wanna know if its reparable or if i should just throw it to the garbage..

Its really frustrating cause it just have like7 months since i use it.

 

And this is the video of whats happening to it, bad quality cause its from the curve of my bro

 

http://www.youtube.com/watch?v=JT3NXjf3t6k