10-14-2010 02:49 PM
You can get a replacement here for $6:
They just stick on with double-sided foam tape. Not the greatest design but easy to replace. I ordered 2 just to have in case I encounter the problem.
11-06-2010 09:09 PM
Same thing happened to my Torch 8 weeks after purchase only the entire right side of the button panel has lifted and is sticking straight up. They told me today that a product advisory regarding this defect has been issued. I hope it doesn't keep happening - it''s a pain to have to go through enterprise activation again
11-06-2010 09:34 PM
The $6 replacement sure seems easier to me. The buttons just stick on. That being said, I've had mine for two months now and so far so good.
11-06-2010 10:45 PM
I agree. However, when faced with the issue you have to decide what to do. $6 for the buttons or replace the device, new pin, new registration codes for purchased apps, etc. $6 is so much easier, that's all. I'm not denying that it's a problem.
11-07-2010 10:43 AM
02-12-2011 12:52 PM
I have had my phone for 1 day and I"m having the exact same isse. Blackberry needs to step up to the plate for this, because I'm reading that there are a lot of instances of this same issue.
02-12-2011 01:25 PM