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New Contributor
Posts: 2
Registered: ‎10-14-2010
My Device: blackberry torch

BB TORCH CAMERA WONT WORK

my BB torch caemra does not work, it flashes but the image is not being captured.

 

is there any problem with the settings of its the camera its self or unit?

New Contributor
Posts: 3
Registered: ‎10-14-2010
My Device: Torch
My Carrier: Telus

Re: BB TORCH CAMERA WONT WORK

I have the same problem. Putting the scene mode in Face detection seems to work most of the time, but my camera won't take the picture in most other settings including automatic. Is this a SW bug or is there a setting to change?

New Contributor
Posts: 2
Registered: ‎10-14-2010
My Device: blackberry torch

Re: BB TORCH CAMERA WONT WORK

wow, very the same problem......... i think its already the unit.

New Member
Posts: 1
Registered: ‎10-24-2010
My Device: Not Specified

Re: BB TORCH CAMERA WONT WORK

Same over here! Is anyone from BB support looking at this?

 

New Member
Posts: 1
Registered: ‎10-24-2010
My Device: Torch 9800
My Carrier: AT&T

Re: BB TORCH CAMERA WONT WORK

Same problem here.  Face detection is the only scene mode in which the camera will capture a picture.

New Member
Posts: 1
Registered: ‎10-28-2010
My Device: torch
My Carrier: rogers

Re: BB TORCH CAMERA WONT WORK

same problem here. worked originally than stopped.

New Member
Posts: 1
Registered: ‎10-28-2010
My Device: Torch
My Carrier: AT&T

Re: BB TORCH CAMERA WONT WORK

I just got my BBT last Saturday and I am enjoying my new toy (change from iphone 3GS to BBT) and I am happy I did...but one issue as I can tell for others, camera is not working to its optimum, dull pic no matter the setting, if I use flash, there is always a bright shine on the pic...I hope they are looking into fixing the issue!

kk7
New Contributor
Posts: 4
Registered: ‎10-29-2010
My Device: Torch 9800
My Carrier: Telus

Re: BB TORCH CAMERA WONT WORK

It's the unit.

I had this same thing. Took the phone back and did a straight exchange.

They said 10% of phones have that problem .

New Contributor
Posts: 2
Registered: ‎11-02-2010
My Device: Torch 9800
My Carrier: AT&T

Re: BB TORCH CAMERA WONT WORK

My Torch has the same camera problems...works on and off...this must be a significant software issue!  What is BB doing about it?

The battery pull works for a while...then the problem reappears...?

New Contributor
Posts: 2
Registered: ‎11-27-2010
My Device: Torch

Re: BB TORCH CAMERA WONT WORK

I'm having the SAME problem.

 

The cam only works in Face Detection mode.

 

It's very sad!

 

Why isn't RIM doing anything about this yet?