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New Contributor
Posts: 2
Registered: ‎01-08-2012
My Device: Bold 9700
My Carrier: Rogers

BB Torch 9800 charges with USB from PC/Laptop BUT NOT from wall charger

Hello,

 

My gf's torch is acting up for sometime and I am not able to get a clear answer from google search. I have found couple of threads but they have no idea whats going on either.

 

The Problem:

 

We have a BB wall charger (not 3rd party). It works perfectly with my Bold 9700 and it used to work with the Torch as well.

 

All of a sudden it started not to charge the Torch (wall charger). You plug it in and there is no response from the phone whatsoever.

But, if you plug it to your PC/Laptop it charges through the USB power.

 

Another thing we noticed is that it no longer gives you any options like "usb drive" "sync media" or "charge only". Also, it is a bit wiggly on the phone side (fitting of the microUSB plug). It wasn't as wiggly before the problems, but there doesn't seem to be any obvious physical damage or any reason for a damage (as much as we know).

 

So people.. We are in a total loss. Shoot your answers.

 

Thank you!

Highlighted
New Contributor
Posts: 2
Registered: ‎01-08-2012
My Device: Bold 9700
My Carrier: Rogers

Re: BB Torch 9800 charges with USB from PC/Laptop BUT NOT from wall charger

Come on people!! No ideas yet?