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Visitor
Posts: 1
Registered: ‎10-26-2010
My Device: Blackberry Torch 9800

BB Torch 9800 wont turn on ?

im not really an expert on phones and sorry im a noob but my phone wont turn on!

 

i was charging it on my laptop and all of a sudden couldn't turn on, i dont know if the charge finished...i tried a bunch of basic stuff, lock button power off power on, or whatever but nothing works...im also not getting a red blinking light that certain people got after searching on google

Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch 9800 wont turn on ?

Do this, first leave it on the charger, and remove the battery a minute, replace and see it if reboots.

 

If not, let it charge another hour or two and repeat the battery pull.

 

If still nothing, please post back.



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Posts: 1
Registered: ‎08-06-2011
My Device: Torch 9800
My Carrier: AT&T

Re: BB Torch 9800 wont turn on ?

I did all that already and got nothing.... Anything I can do?

Thanks...
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch 9800 wont turn on ?

Jose, when you reboot do you see a red blobjung LED? What screen do you see?


1. If any post helps you please click the Like Button below the post(s) that helped you.
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Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch 9800 wont turn on ?

*red blinking LED?


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Posts: 4
Registered: ‎09-23-2011
My Device: torch 9800
My Carrier: Bell Canada

Re: BB Torch 9800 wont turn on ?

Experiencing the same problem as Jose. Currently charging.Will data transfer to my computer despite power problem?

Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: BB Torch 9800 wont turn on ?


medicineman2011 wrote:

Experiencing the same problem as Jose. Currently charging.Will data transfer to my computer despite power problem?


You'd have to try to connect to the Desktop Manager or BBSAK (BlackBerry Swiss Army Knife) to know for sure.  Have you tried to see if either program recognizes the device?

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Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch 9800 wont turn on ?


medicineman2011 wrote:

Experiencing the same problem as Jose. Currently charging.Will data transfer to my computer despite power problem?


No, your's does not appear to be the same problem... by your description.

 

Could you please explain in detail what you issue is?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: BB Torch 9800 wont turn on ?


JSanders wrote:

medicineman2011 wrote:

Experiencing the same problem as Jose. Currently charging.Will data transfer to my computer despite power problem?


No, your's does not appear to be the same problem... by your description.

 

Could you please explain in detail what you issue is?


I think he is saying that he has the same problem and is currently charging his device, but wanting to know if his device will be recognized despite the fact that he is having the charging issues.

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New Contributor
Posts: 4
Registered: ‎09-23-2011
My Device: torch 9800
My Carrier: Bell Canada

Re: BB Torch 9800 wont turn on ?

Thanks. Just came back from purchasing a new battery. It's not the battery causing this problem. Unit is fried. I guess I'm in the lucky 3% 'lemon' category.