04-24-2013 06:19 AM
please advice why my BB phone email can only view last 5 - 7 days email.
im using windows outlook to wireless sync to my BB phone. All the email @ outlook working fine as usual.
thanks @ advance.
04-24-2013 02:25 PM
Hi and Welcome to the Community!
Please check, inside the settings and options for the Messages App, what you have set for "Keep Messages"...if that is set low, then that could explain why you see no history.
Also, please check how you have your Outlook configured. For example, if Outlook is removing messages from the server when it synchronizes, and if your BB is capable of reconciling items deleted from the server, then that too could explain why you see this behavior.
Here are some other guidelines to use:
Good luck and let us know!