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New Member
Posts: 1
Registered: ‎02-17-2011
My Device: Torch
My Carrier: Rogers

BB Torch, cant invoke browser, My Account

Every time I try to invoke the browser or My Account, my torch freezes, adn nothing happens. If I press the red phone hangup button it will unfreeze. My email, phone, media & facebook all seem to work properly. What can I do?

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BB Torch, cant invoke browser, My Account

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache liek rebooting a PC. Then try again and see if your problem persists.



What OS are you on? Type in a new message MYVER and a space after to see and report back please.

 




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New Contributor
Posts: 2
Registered: ‎02-17-2011
My Device: torch
My Carrier: att

Re: BB Torch, cant invoke browser, My Account

I have same problem, but cant do anything. no text, calls, facebook, etc. did the battery thing. no change, even took to at for new sim, still the same.