Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎06-21-2013
My Device: Curve 9300
My Carrier: Vodafone
Accepted Solution

BB Torch is it dead or can be fixed

I have another BB Torch 9810 which flashes the red light for a few seconds and then stops. It does that every time and is not turning on. When i remove the battery and place the phone charger the red light flashes, i bought a new battery and charged it with another BB phone and the battery is fine.This phone was deleted the operating system by mistake. Ihave tried to do the flashing system but there is no change. Is it the hardware problem or the OS problem and can it be fixed?

Highlighted
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: BB Torch is it dead or can be fixed

Your best bet for recovering your phone is to connect it to BlackBerry Desktop Software to reload your OS. Have a look at this article for assistance:

www.blackberry.com/btsc/KB10144


I hope that helps you. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.