Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 6
Registered: ‎08-18-2012
My Device: BB Torch 9810
My Carrier: Rogers

BB Torch overheating & burning up battery

My phone over heats and drains the battery in less than 3 hours when i'm in a wi-fi hotspot. Even if the wi-fi is turned off. This is also happening even when the phone is turned off - the phone still gets very hot! The battery has to be removed before the phone will cool down.

The phone works fine any other time and usually only needs to be charged every few days, but as soon as i'm in a 'hotspot' zone I've had to charge the phone 2 to 3 times a day!!

Any solutions?

thx!

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BB Torch overheating & burning up battery

Hello myrad

 

Welcome to the forums. 

 

Have a look at this article regarding your device becoming warm. 

 

The BlackBerry 7 smartphone may feel warm during use

 

Have a look at this blog post on how to maximize battery life on your BlackBerry® smartphone

 

Extending BlackBerry 6 and BlackBerry 7 battery life

 

Hope this helps. Have a good day. 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!