08-18-2012 04:12 PM
My phone over heats and drains the battery in less than 3 hours when i'm in a wi-fi hotspot. Even if the wi-fi is turned off. This is also happening even when the phone is turned off - the phone still gets very hot! The battery has to be removed before the phone will cool down.
The phone works fine any other time and usually only needs to be charged every few days, but as soon as i'm in a 'hotspot' zone I've had to charge the phone 2 to 3 times a day!!
09-10-2012 05:24 AM
Welcome to the forums.
Have a look at this article regarding your device becoming warm.
Have a look at this blog post on how to maximize battery life on your BlackBerry® smartphone
Hope this helps. Have a good day.