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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎08-18-2012
My Device: BB Torch 9810
My Carrier: Rogers

BB Torch overheating & burning up battery

My phone over heats and drains the battery in less than 3 hours when i'm in a wi-fi hotspot. Even if the wi-fi is turned off. This is also happening even when the phone is turned off - the phone still gets very hot! The battery has to be removed before the phone will cool down.

The phone works fine any other time and usually only needs to be charged every few days, but as soon as i'm in a 'hotspot' zone I've had to charge the phone 2 to 3 times a day!!

Any solutions?


Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BB Torch overheating & burning up battery

Hello myrad


Welcome to the forums. 


Have a look at this article regarding your device becoming warm. 


The BlackBerry 7 smartphone may feel warm during use


Have a look at this blog post on how to maximize battery life on your BlackBerry® smartphone


Extending BlackBerry 6 and BlackBerry 7 battery life


Hope this helps. Have a good day. 



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