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Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: BB Torch won't stop rebooting

ok thanks!

 

i've also tried rebooting in safe mode  but failed.

 

thanks!

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch won't stop rebooting

Not good, then you will lose data.



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Contributor
Posts: 16
Registered: ‎11-09-2012
My Device: torch 9810
My Carrier: MTN

Re: BB Torch won't stop rebooting

My bb9810 was not connecting to JVM and was rebooting till it froze with plain white screen.

 

OK, I was able to wipe my BB 9810 with BB master control program, and then I reloaded it with latest 7.1.0version with the apploader.

 

I know alot of people have this challenge and will find it difficult to access these  softwares to enable them solve the problem ,just like it took me 2weeks to find solution.

 

I want to upload this softwares for easy access and free download because most scripts online have viruses.I have to be sure if I have the right to share it.

 

Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: BB Torch won't stop rebooting

[ Edited ]

I just update the OS using DM.. as we really don't have any other option to backup the data.

 

 

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch won't stop rebooting


edwintg wrote:

I just update the OS using DM.. as we really don't have any other option to backup the data.

 

 


No, you need to backup regularly/weekly to ensure you have a backup when needed.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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New Member
Posts: 1
Registered: ‎06-25-2013
My Device: Blackberry Torch 9810
My Carrier: O2

Re: BB Torch won't stop rebooting

i did the software update/reset but it has the continuous reboot cycle and i dont know what else to do. i sacrificed everything getting deleted from my blackberry and now i gotta put up with the fact that it still doesnt work. never getting a blackberry again.

Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: BB Torch won't stop rebooting

just try again.. it's the timing on DM as wwll as when using BBSAK or JLcmdr  when wiping phone

Highlighted
Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Torch won't stop rebooting


Karolina011096 wrote:

i did the software update/reset but it has the continuous reboot cycle


Have you followed the directions in my post #2 above?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code