Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: BB Wallet not showing up after update to OS 5.0

Yea they're COD files, I got them using a techneque I read on CrackBerry (I think) where you run "Switch Device" wizard on Desktop Manager. You don't specify the destination BB and choose to backup only the third party apps. Then run, it will bring up a message asking for a destination after it finishes running.

 

Don't click anything and instead open Windows Temp folder (don't know on Mac) and look for a folder with your device ID, inside is all the third party apps from your device and a alx file that lists everything. I copy this folder to another folder for backup.

 

To restore you go to Add/Remove Apps and "browse" to the alx file it will restore all apps.

 

Back to the problem: So do you think I should zip the files (or figure out specifics and create the compressed file) with these backups?

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
Developer
Posts: 1,474
Registered: ‎04-14-2009
My Device: Not Specified

Re: BB Wallet not showing up after update to OS 5.0

I've never used the Switch Device feature, so I can't comment on it.

 

I suggest you obtain the CODs from some reliable source. For example, if there is a Desktop Manager or a BES OTA Push package available for download (the package will include an ALX file and one or mor COD files that are referenced from the ALX file).

 

In the end, the best course of action is to let the developers/providers of this application sort out how to make it work on v5.0.0.

Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: BB Wallet not showing up after update to OS 5.0

I did some research and couldn't find a alx file for BlackBerry Wallet. I will try making one with my backup CODs.

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BB Wallet not showing up after update to OS 5.0

 

Here is a KB regarding this issue:

 

BlackBerry Wallet icon disappears when upgrading to BlackBerry Device Software 5.0

 

Let us know if this works.

 

Thanks,


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: BB Wallet not showing up after update to OS 5.0

Unfortunately that didn't work.

 

When I use the App World it says "Application installed successfully" but no icon exists, when I click the link in App World the status for the application suddenly goes from "Installed" to "Archived" and I get a message saying that the application is in archive and can be restored.

 

When I use the browser I get a message saying "Sorry, your device does not meet the system requirements that are needed to support Wallet."

 

I am running a Verizon BlackBerry Storm 9530 (v5.0.0.328).

 

I sent two emails to rimappsupport@blackberry.com with no response recieved and have tried everything from removing App World, reinstalling, my computer's browser, BB Browser, App World, clearing the App World archive, restore, and older versions. None have worked so far, if you can help that would make my day.

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: BB Wallet not showing up after update to OS 5.0

I tried the last thing I could think of (take a working, backed up app, and modify it's ALX file so it uses BB Wallet instead of the working app) and a previous attempt (remove App World 1.1.0.20 and replace with 1.1.0.11 so it "resets" the persistant data [can tell because the EULA comes up only on first run] then see if it will install with that App World). Both attempts failed with the "Application not supported" exception.

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
Developer
Posts: 1,474
Registered: ‎04-14-2009
My Device: Not Specified

Re: BB Wallet not showing up after update to OS 5.0

[ Edited ]

rcmaniac25, I started answering in this thread under the assumption that this application was developed by you. However, now that it turned out that you are not the developer of this application, I would say this thread probably doesn't belong in the Java Development forum, since this is a matter of support of an application developed by RIM. If you agree with this conclusion, then you should probably close this thread and seek other ways to get support from RIM.

Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: BB Wallet not showing up after update to OS 5.0

I'm pretty sure that this isn't the Java Development forum. I made a reference to it in the java forum though.
---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
Developer
Posts: 1,474
Registered: ‎04-14-2009
My Device: Not Specified

Re: BB Wallet not showing up after update to OS 5.0

Oops, sorry, my bad.

Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: BB Wallet not showing up after update to OS 5.0

No problem, everyone makes mistakes. Thanks for the help though.

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.