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New Member
Posts: 1
Registered: ‎10-25-2012
My Device: 8520
My Carrier: lavanya

BB appworld identity error 80003

I have a blackberry 8520 and ever since I updated my software my appworld is not working it says blackberry identity needed and when I select yes it says error can not update BB identity 80003. My BB protect does not want to download as well it says failed. Plz help urgently!!
Posts: 95,794
Likes: 24,596
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB appworld identity error 80003

If you're getting the 80003 error, there are three user-suggested fixes:

1. Follow these directions:
First delete AppWorld on your OS 5 Blackberry, (Options > Advanced > Applications) or on OS 6/7 devices (Options > Device > Applications)
Then copy the whole address below and paste it in your BlackBerry browser, or click on it from this forum page FROM your BlackBerry.
For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2196
For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2197
For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2198

2. Make sure you are connecting to AppWorld while on a WiFi connection. This has worked for some.

3. On Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select APN which is the first box. Under it
next to APN type Internet. Save it and it will work.
On OS6 & 7 BlackBerrys, go to Options > Device, at the bottom Advanced System Settings. Go to TCP IP. Select the first box and next to APN type "Internet". Your BlackBerry ID will download. It will ask to restart your device, do so and if you then go it to your App World > MyWorld, it will prompt you to a blue screen where you need to log in.

good luck.

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
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Re: BB appworld identity error 80003

[ Edited ]

Hello Lavan


Welcome to BlackBerry Support Community Forums



 Please follow the suggestion  JSanders has suggested.I am sure it will help



 KB29613 : The error " BlackBerry Identity Installation Failed.Please try again later. ( 80003 ) " is displayed within BlackBerry App World.







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