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Reply
New Member
Posts: 1
Registered: ‎07-04-2013
My Device: BOLD 9700
My Carrier: Blackberry Authorised dealer

BB bold 9700 facing 102 error reset

Hi All,

 

I am facing 102 error reset problem and screen is appearing in white color and device is not getting start. Please help.

 

Thanks

Amit

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB bold 9700 facing 102 error reset

Hello amitrathi1805

 

Welcome to BlackBerry Support Forums

 

 

Please try this Knowledge Base article to resolve your issue with this JVM error :

 

KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

 

Please note, this method will delete user data from within your device , if you have a previous backup or using BlackBerry protect for backup then you can restore from there.

 

Additional Information:

KB10068 :  " JVM 102 " error is generated on the  BlackBerry Smartphone

 

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