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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎07-26-2012
My Device: Torch 9800
My Carrier: IT

BB can`t connect to the DS via USB

Hi, my BB Torch 9800 after upgrading to version 7.1.0.32 DS (volume 33) can not connect. Connecting it via USB and in the lower right corner is still loaded connections, but will not connect. Can anyone help? Before the update everything was fine. thanks

New Developer
Posts: 20
Registered: ‎07-14-2012
My Device: Dev Alpha , Curev 9300
My Carrier: Vodafonee

Re: BB can`t connect to the DS via USB

Uninstall the blackberry desktop software.
Install the latest one.
This is happening because of the device drivers not installed properly or must have got corrupt.
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New Contributor
Posts: 4
Registered: ‎07-26-2012
My Device: Torch 9800
My Carrier: IT

Re: BB can`t connect to the DS via USB

I can not remove the DS, it says error - Unable to access the object VBSscript runtime for custom action.