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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎07-29-2012
My Device: curve 9300
My Carrier: ais

BB curve 9300 screen faulty after 6 months

Good day, 


I purchased the phone from vodafone in New Zealand in Jan and have since moved to Thailand, today I sent an e mail, put it back in my bag and pulled it out a few minutes later only to find that half the screen is white and the other half has pixelated lines running through!! I have tried hard and soft reset but to no avail!! Will I be able to get the phone repaired in Thailand under some sort of international warranty or what is my best way to go about getting it sorted?


Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BB curve 9300 screen faulty after 6 months

Hi marco86,


Welcome to the Support Community!

To rule out any software issue that may be causing the issue with your screen display, please try to perform the steps in one of the following KB articles.

If you are using a Windows® computer, please try:  http://bbry.lv/GI9beY
If you are using a Mac, please try:  http://bbry.lv/J0UN1U


Hope this helps.



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