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New Contributor
Posts: 7
Registered: ‎07-05-2012
My Device: Bold 9780
My Carrier: MTN nigeria

BB desktop manager 7 unable to install

I downloaded desktop manager 7 and wanted to run it in win7 pc but it bringing error like "installation file cannot be validated. Please verify the installer and try again"
Pls I need help
Developer
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: BB desktop manager 7 unable to install

Hi

 

Welcome to BB Community...

 

Please ckeck the link, this might help u...

http://us.blackberry.com/software/desktop.html 

with regards
simply abhik...
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Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
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New Contributor
Posts: 7
Registered: ‎07-05-2012
My Device: Bold 9780
My Carrier: MTN nigeria

Re: BB desktop manager 7 unable to install

Yea its the same file I downloaded that couldn't install
Developer
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: BB desktop manager 7 unable to install

Hi,

 

There are some check points b4 u install it like if ur using a 64-bit Windows computer, you must install the following hotfix: http://support.microsoft.com/kb/968730 and things like that...

 

Check out the system requirement for the installation...

http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html 

 

I would ask u to go for BB Desktop Manager v6.1... 

with regards
simply abhik...
_______________________________________________________________________________________________
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
_______________________________________________________________________________________________
New Contributor
Posts: 7
Registered: ‎07-05-2012
My Device: Bold 9780
My Carrier: MTN nigeria

Re: BB desktop manager 7 unable to install

Pls can I get a link to download the v6.1
Highlighted
Developer
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: BB desktop manager 7 unable to install

Hi,

 

There is no issue in going for the latest 7 version of the desktop manager...just check the requirements of ur system b4 u proceed with the installation as given in my earlier post...

 

Still if u need version 6, then u can google it up...

 

Whichever version u opt for, check the system requirement accordingly... 

with regards
simply abhik...
_______________________________________________________________________________________________
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
_______________________________________________________________________________________________