04-17-2014 01:48 PM
for log times I tried to connect my BB Bold 9780 to my PC (at home as well as at work) and it's a nightmare
after all the trouble, I just quit, se render, give up
next step is forget BB, as soon as possible
Solved! Go to Solution.
04-17-2014 02:48 PM
If this was a rant so people can see you're not happy, we see it. However, if you're looking for support we can maybe help you.
I don't want to help you if you're on your way out; that would be a waste of my time.
Just let us know if you want help and we'll look into your situation. Cheers.
04-17-2014 03:34 PM
I’m delighted with your answer and care about time wasting.
BB desktop manager seems unfriendly and I just can’t connect my 9780 to a PC. And there isn’t an answer for a basic trouble…
I can't attach a print screen in this form. May be the URL works. The BB DM applcation stays and stays trying to connect... but it never connects. If there is an helping information, it will be appreciated. Thank you.
ps - why the URL to insert the print screen picture doesn't work also?
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04-17-2014 05:04 PM
a few questions:
Are you running the latest version of the BlackBerry desktop manager on your home and work computers?
If not, download it from http://us.blackberry.com/software/desktop.html
What operating systems are you using on these computers?
Are you using the same USB cable at home and work to connect to these computers?
Are you able to charge the device using a wall charger or how do you charge it?
04-17-2014 06:21 PM
Yes, I've downloeded BM DM from BB site, as well the informatic department guys at work!
The cable is the same at home and at work, an USB cable BB compatible!!
I charge my BB 9780 with severall chargers, including the BB wall charger, an universal charger and the said cable...
No problem whith the chargers, so far.
The problem still the connection to the PC, via BB Desktop Manager...
Waiting and thnaking your help, which is not friendly available at BB site...
04-17-2014 06:47 PM
04-17-2014 06:54 PM
04-17-2014 07:14 PM
04-19-2014 09:43 PM