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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎12-30-2013
My Device: BB Bold 9900
My Carrier: Telus

BB desktop software

Hi,

 

My computer does not recognize my phone anymore.  I reinstalled the software, made sure that I had the last version of the OS for my phone, tried all the USB ports of my computer, uninstalled my phone from the desktop software (hoping it would reinstall it when I would plug it back).

 

Having no other options, I went to Telus with my phone and computer.  After over 1,5 hour of trying to fix my problem, he had to give up...

 

Does anybody have an idea?

 

Thank you for your help.

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Forums Veteran I
Posts: 1,772
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: BB desktop software

Hello Lou24

 

Welcome to the Community

 

Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone by AdministratorSmoothRider

 

 http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Tips-for-getting-BlackBerry-Desktop-M...

 

Cheers.


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