01-09-2014 01:36 PM
My BB 8900 always worked perfectly on the Asda network when it was based on Vodafone. But Asda has changed to EE and now I have no internet or email on my 8900, although the phone and text messaging work well. I have made five attempts to get help from Asda but they don't know what to do. Does anybody have any good ideas?
01-09-2014 02:46 PM
Hi and Welcome to the Community!
first try those steps in the same sequence : (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
VIA | sdgardne