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New Contributor
Posts: 5
Registered: ‎02-22-2014
My Device: Bold 9900
My Carrier: Megafon

Re: BB down with Red light blinks and not being detected on pc.

Did, but the drop-down menu is empty

Posts: 95,147
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

The drop down menu in the process in described above? Or where is this drop down menu?


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New Contributor
Posts: 5
Registered: ‎02-22-2014
My Device: Bold 9900
My Carrier: Megafon

Re: BB down with Red light blinks and not being detected on pc.

After pressing upgrade on that website a window is opened on my pc with a drop down list. It want me to select device or something. but the list is empty.

Posts: 95,147
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

Did you remove and reinsert the battery at that point?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎02-22-2014
My Device: Bold 9900
My Carrier: Megafon

Re: BB down with Red light blinks and not being detected on pc.

Did, and not once

Highlighted
Posts: 95,147
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

You've tried most everything I would do then.
My next recommendation would be try it all again on a different PC.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Visitor
Posts: 1
Registered: ‎10-01-2016
My Device: Passport SE
My Carrier: Orange

Re: BB down with Red light blinks and not being detected on pc.

[ Edited ]

JSanders wrote:
You've tried most everything I would do then.
My next recommendation would be try it all again on a different PC.


Hi, any chance a passport SE could be permanently dammaged by a fall? The red light is constantly on while it's plugged in and the PC will not detect it.