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Posts: 94,471
Likes: 24,384
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

Remove the battery from the device during the process, and reinsert the battery JUST at the time you move from step 3 to 4, and see if it recognizes it.

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New Contributor
Posts: 7
Registered: ‎09-12-2011
My Device: bold 9000
My Carrier: airtel india

Re: BB down with Red light blinks and not being detected on pc.

End no. of tries doesn't detect Smiley Sad 

 

Any further help. any hard reset or something.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BB down with Red light blinks and not being detected on pc.

So a full battery when inserted and it will not power up?

 

have you tried to remove the SIM and Micro SD card, then power up with a full battery?

 




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New Contributor
Posts: 7
Registered: ‎09-12-2011
My Device: bold 9000
My Carrier: airtel india

Re: BB down with Red light blinks and not being detected on pc.

Yup full battery tried with a different battery, removed micro sd card. Will wait for one more day else send to the service center for repairs. 

New Member
Posts: 1
Registered: ‎02-21-2014
My Device: BB Torch 9860
My Carrier: None

Re: BB down with Red light blinks and not being detected on pc.

Hello!

 

I have the same prob with my BB Bold 9860. I tried the method u said. I downloaded the desktop manager & when it comes to step 4 ie, in the app loader wizard I can't see anything near 'connection', there is nothing showing on the dropdown menu - its just blank! I tried to redownload the app, but didn't work. Do u have any idea why?

 

Any help would be gratly appreciated! Thnx! 

 

 

 

 

Posts: 94,471
Likes: 24,384
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

Try at that point removing and reinserting the battery.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎02-22-2014
My Device: Bold 9900
My Carrier: Megafon

Re: BB down with Red light blinks and not being detected on pc.

Hello! I have exactly the same problem with mine Bold 9900. What i have tried:

1) Charging for 2 hours, taking battry off for 15 min, then charge again for 4 hours

2) Connecting to PC does nothing - Desctop Manager simply don't see my phone

3) loader.exe doesn't see my phone as well (with and without battery)

4) Reinstalling Desctop Manager did nothing as well

5) New battery did nothing

 

And 9900 is still not working. Just blinking with red LED (repeating 1 blink-small pause-3 quick blinks).

Posts: 94,471
Likes: 24,384
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

Aumn, have you tried starting up in safe mode?
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎02-22-2014
My Device: Bold 9900
My Carrier: Megafon

Re: BB down with Red light blinks and not being detected on pc.

I can't, cause the system is not loading at all. The screen is black. Tried pressing the Escape button - didn't help

Posts: 94,471
Likes: 24,384
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB down with Red light blinks and not being detected on pc.

OK. Close desktop manager.
And connected to your PC, go to BlackBerry.com/upgrade
At the point you click upgrade, remove & replace the battery.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code