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New Contributor
Posts: 2
Registered: ‎04-13-2013
My Device: Bold 9900
My Carrier: TATADOCOMO

BB email going to yahoo! email address by default.

I recently added one email name@tatadocomo.blackberry.com to my bold 9900.  all of a sudden email started to go to my name@yahoo.com email address by defult and do not come to my native mailbox on phone.

 

i deleted the mail account.

 

added other one as name2@tatadocomo.blackberry.com. It's Now Working Fine.

 

The problem is that, even after deleting the first mailbox, if somebody send me an message on that email address, it still gets delivered to my name@yahoo.com address.

 

pls help me.

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB email going to yahoo! email address by default.

Hello,

It sounds like there is a BIS auto-forwarder on the first hosted email account you created. If you can no longer modify that account configuration, then you should ring up your mobile service provider for formal assistance.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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