Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-09-2012
My Device: Blackberry curve 9300
My Carrier: tmobile

BB id

I have a bb 9300 everytime i try to upgrade bb id i cnt tried the battery pullig method still didnt work...

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: BB id

Hello Andrew453 and welcome to the BlackBerry® Support Community Forums.


Sorry to hear you are having difficulty upgrading your BlackBerry® ID.


Are you getting an error when you go to perform the update? If so, can you provide that error as it appears?


What version of software does your BlackBerry® Curve™ 9300 smartphone have installed? Go to Options>About to check or Options>Device>About Device Versions







Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!