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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-17-2012
My Device: 9300 curve
My Carrier: tmobile

BB internet service disabled?

Ive been on the phone multiple times with tmobile. we finally got my internet to work through the browser but  I am still getting the same error message when i try to set up my email


"your BlackBerry internet service account is suspended or deactivated. contact your wireless carrier"


andnothing tmobile has done has helped. 


if anyone has any ideas as to what i can do to fix this please let me know


i have a curve 9300 os6



Posts: 47
Registered: ‎08-22-2011
My Device: BlackBerry Curve 3G 9300
My Carrier: Airtel

Re: BB internet service disabled?


Check with your network provider whether you have active BIS plan on your number if not then activate BIS.

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Posts: 40
Registered: ‎05-30-2011
My Device: Curve 3G
My Carrier: T-mobile

Re: BB internet service disabled?

same happened to me