Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎09-01-2012
My Device: Blackberry Curve 8530
My Carrier: MetroPCS

BB keeps shutting off



My blackberry curve 8530 for metro pcs keeps shutting off by itself (very frequently) and taking like 5 minutes to restart. I factory resetted the phone and it is still doing it. I tried to update it using the Desktop Softeware but it would not even connect, it would just charge it. Also, I went to setting and memory and prompt when connecting, and it still did not work.


Also it keeps going in and out of service, when I know I have service, it says "Searching for network".



I need help! Please!