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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎12-19-2009
My Device: BB 8520
My Carrier: Orange

BB keys not working/now not switching on

I'll try & explain it as clear as I can, a few things seem to be going wrong!


I have a PAYG Orange BB 8520 & last night the whole thing went a little mad.

I was typing a message & I noticed when I pressed the keys, the wrong letters were showing up.

I tried to switch it off, nothing - so then I pulled out the battery.


It waited for it ot reboot & the same thing happened. The keys weren't working correctly.

Tbh, I cba last night, so I did switch it off in the end.

& hoped for the best in the morning.


This morning, it did switch on. But this time I noticed the 'A' key wasn't working.

So I couldn't lock the phone nor type the letter A.


I pulled the battery again it & I left it about for a while, about 30mins.

& yet again, it didn't work.

Waited for it to start & again, this key wasn't working.


I switched off (not taking the battery out) & right now, the bloomin' thing won't switch on!

It only will if I take the battery out & then it starts back up.


What can I do to get it working the way it was?