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New Contributor
Posts: 2
Registered: ‎10-06-2008
My Device: Not Specified

BB locked password exposed not working

My problem seems to happen after I put my BB in my pocket and not in the holster. It would seem to me that a key or series of keys are being pressed to make this change. After taking out my BB and trying to unlock it with my PW I notice the password being typed is not showing asterix's rather the letters are being typed. Normally the asterix would be displayed. I think that I need to press some key to revert back to normal settings.


Super Contributor
Posts: 414
Registered: ‎04-02-2008
My Device: Q10 OS 10.1, PlayBook (WiFi 64 Gig)

Re: BB locked password exposed not working

This is normal behavior after 5 failed attempts of entering the device's password.


Don't forget that if you THINK the password is 1234, it may actually be wers on a QWERTY device or etud on a 71xx/81xx device.


Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB locked password exposed not working

It sounds like you are on the fifth or more wrong password being entered.


After the fifth wrong password, by design for security, the BB will wipe itself of ALL personal data, calendar, address book, mail, messages, etc. So--were I you--get a good backup now. If you are on a BES, you should have all data synced. If not, sync to Outlook AND backup. You can't change that wipe--except by NOT entering wrong a tenth time.

(after the fifth, the asterisks change to actual characters to help you make sure you are getting the pw right).


Neverthless, it sounds like the holster is NOT where your BB needs to go, not your pocket, and that BB and security are working as intended.


 Good luck.

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New Contributor
Posts: 2
Registered: ‎10-06-2008
My Device: Not Specified

Re: BB locked password exposed not working

Thanks for your post, it accepted my normal pw
Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS

Re: BB locked password exposed not working

If you are going to keep the phone in your pocket, press and hold the mute key on the top of your phone. This will put the phone in standby mode and prevent accidental key presses.
~Lorrie~ Master of All Things Blackberry!