10-06-2008 06:53 AM
My problem seems to happen after I put my BB in my pocket and not in the holster. It would seem to me that a key or series of keys are being pressed to make this change. After taking out my BB and trying to unlock it with my PW I notice the password being typed is not showing asterix's rather the letters are being typed. Normally the asterix would be displayed. I think that I need to press some key to revert back to normal settings.
10-06-2008 07:40 AM
This is normal behavior after 5 failed attempts of entering the device's password.
Don't forget that if you THINK the password is 1234, it may actually be wers on a QWERTY device or etud on a 71xx/81xx device.
10-06-2008 07:42 AM
It sounds like you are on the fifth or more wrong password being entered.
After the fifth wrong password, by design for security, the BB will wipe itself of ALL personal data, calendar, address book, mail, messages, etc. So--were I you--get a good backup now. If you are on a BES, you should have all data synced. If not, sync to Outlook AND backup. You can't change that wipe--except by NOT entering wrong a tenth time.
(after the fifth, the asterisks change to actual characters to help you make sure you are getting the pw right).
Neverthless, it sounds like the holster is NOT where your BB needs to go, not your pocket, and that BB and security are working as intended.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-06-2008 11:52 AM