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New Contributor
Posts: 5
Registered: ‎09-13-2011
My Device: Torch 9800
My Carrier: etisalat

BB messenger 7 is not available for download on my bold 9900

I bought bold 4 9900 and tried to upgrade bbm to the latest version but it says that the version is not available for this device. Someone plz help!
Posts: 95,195
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB messenger 7 is not available for download on my bold 9900

In what country are you located?

These are supported.

 

Afghanistan Albania
Algeria American Samoa
Andorra Angola
Anguilla Antarctica
Antigua and Barbuda Argentina
Armenia Aruba
Australia Austria
Azerbaijan Bahamas
Bangladesh Barbados
Belgium Belize
Benin Bermuda
Bhutan Bolivia
BONAIRE, SAINT EUSTATIUS AND SABA Bosnia and Herzegovina
Botswana Bouvet Island
Brazil British Indian Ocean Territory
Brunei Bulgaria
Burkina Faso Burundi
Cambodia Cameroon
Canada Cape Verde
Cayman Islands Central African Republic
Chad Chile
China Christmas Island
Cocos (Keeling) Islands Colombia
Comoros Congo
Congo (DRC) Cook Islands
Costa Rica Croatia
Curacao Cyprus
Czech Republic Denmark
Djibouti Dominica
Dominican Republic Ecuador
Egypt El Salvador
Equatorial Guinea Eritrea
Estonia Ethiopia
Falkland Islands (Islas Malvinas) Faroe Islands
Fiji Islands Finland
France French Guiana
French Polynesia French Southern and Antarctic Lands
Gabon Gambia
Georgia Germany
Ghana Gibraltar
Greece Greenland
Grenada Guadeloupe
Guam Guatemala
Guernsey Guinea
Guinea-Bissau Guyana
Haiti Heard Island and McDonald Islands
Honduras Hong Kong SAR
Hungary Iceland
Indonesia Iran
Iraq Ireland
Isle of Man Israel
Italy Ivory Coast / Côte d'Ivoire
Jamaica Japan
Jersey Jordan
Kazakhstan Kenya
Kiribati Kuwait
Kyrgyzstan Laos
Latvia Lebanon
Lesotho Liberia
Libya Liechtenstein
Lithuania Luxembourg
Macao SAR Macedonia, Former Yugoslav Republic of
Madagascar Malawi
Malaysia Maldives
Mali Malta
Marshall Islands Martinique
Mauritania Mauritius
Mayotte Mexico
Micronesia Moldova
Monaco Mongolia
Montenegro Montserrat
Mozambique Myanmar
Namibia Nauru
Nepal Netherlands
Netherlands Antilles New Caledonia
New Zealand Nicaragua
Niger Nigeria
Niue Norfolk Island
Northern Mariana Islands Norway
Pakistan Palau
Palestinian Authority Panama
Papua New Guinea Paraguay
Peru Philippines
Pitcairn Islands Poland
Portugal Puerto Rico
Romania Rwanda
Réunion Saint Helena
Saint Kitts and Nevis Saint Lucia
Saint Martin Saint Pierre and Miquelon
Saint Vincent and the Grenadine Samoa
San Marino Saudi Arabia
Senegal Serbia
Seychelles Sierra Leone
Singapore Slovakia
Slovenia Solomon Islands
Somalia South Africa
South Georgia and the South Sandwich Islands South Korea
Spain Sri Lanka
St. Maarten Suriname
Svalbard and Jan Mayen Swaziland
Sweden Switzerland
Syria São Tomé and Príncipe
Taiwan Tajikistan
Tanzania Thailand
Timor-Leste Togo
Tokelau Tonga
Trinidad and Tobago Tunisia
Turkey Turkmenistan
Turks and Caicos Islands Tuvalu
U.S. Minor Outlying Islands Uganda
Ukraine United Kingdom
United States Uruguay
Uzbekistan Vanuatu
Vatican City Venezuela
Vietnam Virgin Islands, British
Virgin Islands, U.S. Wallis and Futuna
Yemen Zambia

 



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New Contributor
Posts: 5
Registered: ‎09-13-2011
My Device: Torch 9800
My Carrier: etisalat

Re: BB messenger 7 is not available for download on my bold 9900

I am in United Arab Emirates but all other of my friends were able to download it except me! Help help!
New Contributor
Posts: 7
Registered: ‎12-14-2012
My Device: Torch 9800
My Carrier: .....

Re: BB messenger 7 is not available for download on my bold 9900

I don't know if this will help or not, but make sure that your device software is up to date first. to do that go to Settings/Device/software updates. it will automatically look for an update, if it says "your Blackberry is up to date", then it means that you already have the latest software available for your device, and i really don't know how to help you then. If the software is not up to date, then update it and try again.
I really hope that I helped you, and let me know if you need anything else.
Posts: 95,195
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB messenger 7 is not available for download on my bold 9900


hinaahmed02 wrote:
I am in United Arab Emirates but all other of my friends were able to download it except me! Help help!

Try this, using your BlackBerry browser, please navigate to www.blackberry.com/bbm and download from there.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Posts: 95,195
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB messenger 7 is not available for download on my bold 9900

Oh, and additionally, Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get BlackBerry Messenger, and much more.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code