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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-01-2013
My Device: Curve 9300
My Carrier: MTN

BB no longer downloading

When I was got my bb curve 9300 I was able to download movies, series nd mp3 music on my phone. Now it just doesn't work anymore.
Please help because a lot of bb users are having the same problem.
I have seriously lost interest in BB because of this problem. One of the solutions was to clear the cache. I have no idea where to even find this.........Very unhappy with BB
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB no longer downloading

Hi KimLynn1023



                         Many user who are with the same carrier as you reported the same issue , but those are carrier related issue , if you are constantly having this issue then please you must call them to whats wrong on there network.


You want to clear Browsing data then Open your Browser > Press the menu key > Options > Scroll down to Clear Browsing Data ( mark all fields ) then Click On Clear Now .Once it is done do a device reboot by removing the battery while your device is Powered On . 


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