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New Contributor
Posts: 5
Registered: ‎09-25-2013
My Device: bb torch 9800
My Carrier: at&t
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BB torch : call cuts after every 1 hour with the message error : outgoing calls barred(CC 8) ...plz help

My BB torch , cuts its call after every 1 hour with the message error : outgoing calls barred(CC 8) . calls barring is not active, is it from the netwrk ......?????

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB torch : call cuts after every 1 hour with the message error : outgoing calls barred(CC 8) ...plz help

Hey pemba,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would first check to see if you're using the latest software from your network service provider.  Go to www.blackberry.com/update or open BlackBerry Desktop Software.  If the software is up to date, I would check with your network service provider for further investigation.

 

Let me know if you have any questions.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 20
Registered: ‎08-29-2013
My Device: Torch 9800
My Carrier: Indosat

Re: BB torch : call cuts after every 1 hour with the message error : outgoing calls barred(CC 8) ...plz help

Hi Pumba, 

 

first i want ask you, did you buy this phone BNIB ( brand new in Box ) or you buy second ? because i think your phone has been set for limitied call about 1 hour. 

 

or second problems is your software phone is have problem, better you download new software phone and don`t forget to back up all your information first.

 

-good luck-