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New Contributor
Posts: 4
Registered: ‎02-04-2009
My Device: Not Specified

BB wi fi not connecting

My wifi connection refuses to connect to my home network. it reads in the wi fi diagnostics

 

' Status : Device failed to associate with AP.'

 

the wi fi icon shows on the home screen and it picks up the network when I scan but I still cant connect to it any ideas?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB wi fi not connecting

Is there any authentication used in your Wi-Fi?

tanzim                                                                                  
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New Contributor
Posts: 4
Registered: ‎02-04-2009
My Device: Not Specified

Re: BB wi fi not connecting

Thanks for your quick reply.

 

Is there any authentication used in your Wi-Fi?  if you mean a WEP key then YES.

It is a pretty simple passkey and I made sure it was correct.

The wifi was working one moment and then I noticed I could no longer pick it up.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB wi fi not connecting

Please confirm whether you're following below steps -

 

Step 1

1. Turn on Wi-Fi

2. click Set Up Wi-Fi Network

3. Next

4. Scan for Networks 

5. select the available network

6. If the authentication is required then you'll be prompetd to enter the (WEP) Key as providedby hotel/airport authority

7. Connect

 

Step2

1. Options

2. Advanced Options

3. Browser

4. Default Browser Configuration: Hotspot Browser

 

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 4
Registered: ‎02-04-2009
My Device: Not Specified

Re: BB wi fi not connecting

I tried the steps as laid out and still no luck.

The default browser was set to web&walk for tmobile but I changed it to hotspot as suggested but no luck.

the wi fi icon is still grey and the wifi connection is set to on in the connections manager but there is still no green tick next to it.

thanks for your contributions so far, any other ideas?