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New Member
Posts: 1
Registered: ‎04-21-2013
My Device: curve 8900
My Carrier: orange

BB will play music out load but the phone wont ring

Hi everone please help.

 

My BB 8900 wont ring,

i have changed both the speakers but it has made no difference, also when i did a test it worked for the handset speaker but not handsfree speaker.I have checked all my profiles and and all the settings but it stays the sameSmiley Frustrated

I have not downloade any software or dropped the phone.Does anyone have any ideas!!!

 

The strange this is that when i play music i can hear it!!

 

HELP

 

 

Highlighted
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BB will play music out load but the phone wont ring

You could try a software reload by using the guide here:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

if that doesn't work, it has to be a hardware issue.  You may have to explore device replacement options.

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