12-26-2012 04:24 AM
I used to browse webpages through wifi connection. Recently, I did a security wipe. After that, I can see that my phone connects to our home wifi. But whenever I try to open webpages or apps using wifi, I get an error that says I don't have network coverage/connection... I am totally clueless as to what to do. I tried checking wifi settings and all but it seems that everything's normal... Any help?
12-26-2012 05:02 AM
Are you sure you are connected to wi-fi ,Can you see those White dash over wi fi icon ? After Security wipe have you registered your device to your Carrier Network ? First register your device .KB00510 : How to register a BlackBerry smartphone with the wireless network . On manage connection > Make sure Data Service are ON .Reboot your device then try again.
In addition please check this article : How to connect to a Wi-Fi network using a BlackBerry smartphone .